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Right of Withdrawal

Our Customer can exercise the right of withdrawal pursuant to Art. 5 of Legislative Decree N° 185/99of Italian law

  • The Customer can withdraw from the purchase contract and return the goods purchased
  • within a time limit of 10 working days such days starts upon Customer’s receipt of the goods. 
  • The right of withdrawal is exercised by sending written notice , within the time limit , to Webminerals S.A.S  by  e-mail.We will notify the Customer within 48 hours thereafter. 
  • The specimen/s must be returned in perfect condition within 15 days from the date of the notice of withdrawal. It must also contain  all   material, including the original packaging. (Invoice, labels ...) 
  • The return of goods is understood to be at the care and expense of the Customer who decides to withdraw from the contract. 

  • Webminerals S.A.S shall have a 30 day time limit from the date of receipt of the returned products for crediting to the Customer the sum it had paid, less  shipping costs. 

Protection of Privacy 
Every time an order is issued, the person consents to the use of personal data only for commercial, fiscal, administrative, and informative purposes pertraining to our business activity, according to art. 13 of G.D.P.R. 2016(679) (PROTECTION OF PERSONS AND OTHER SUBJECTS WITH RESPECT TO TREATMENT OF PERSONAL DATA)

According to this law  and with reference to personal data obtained or to be obtained in the future, we indicate the following:

The obtaining and use of personal data has the exclusive purpose of permitting us to  perform a correct business service consequently such data are and will be treated, either on computer or on paper, in a manner that is licit and correct, respecting the law.

The data can be communicated to third organizations (i.e. banks or organizations connected to us) exclusively for the development of our fiscal report.

The data can always be updated, modified,   by writing an email message to us

The title holder of your data is Webminerals S.A.S with administrative offices in via mameli 56 - 15066 GAVI - AL - ITALY

  Tax id: 01961370069

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